Terms of service

This website is operated by Warnerson Construction Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Warnerson Construction Ltd. By accessing our website or engaging our services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our website or services.

Warnerson Construction Ltd provides construction, installation, and building finishing services, which may include the supply of materials where agreed. All services are subject to a written quotation, site assessment where required, and availability of labour and materials. Any timelines provided are estimates and may be subject to change depending on project conditions.

All quotations issued by us are valid for a specified period, typically 30 days unless otherwise stated. A legally binding contract is formed when you accept a quotation and, where required, pay a deposit. We reserve the right to amend or withdraw quotations at any time prior to acceptance.

All prices will be clearly stated in your quotation or agreement. We may require a deposit before commencing work, with the remaining balance payable in accordance with agreed payment terms. Failure to make payments on time may result in delays, suspension of work, or additional charges where permitted by law. Ownership of any materials supplied will not pass to you until full payment has been received.

You agree to provide accurate and complete information and to ensure that we have safe and reasonable access to the property at agreed times. You are responsible for informing us of any known issues that may affect the work, including structural, electrical, or plumbing concerns. Failure to meet these responsibilities may result in delays or additional costs.

Any changes to the agreed scope of work must be confirmed in writing. Where variations are requested after work has commenced, we reserve the right to adjust the price and timeline accordingly. No additional work will be undertaken without mutual agreement.

Where applicable, your rights to cancel are governed by the Consumer Contracts Regulations 2013. If the contract is formed remotely or in your home, you may have the right to cancel within 14 days. However, if you request that work begins within this period, you may lose your right to cancel once the service has been fully performed. If you cancel after work has started, you will be required to pay for all work completed and any costs incurred up to the cancellation date.

We reserve the right to suspend or cancel services if payment terms are not met, if site conditions are unsafe, or if circumstances arise that are beyond our reasonable control.

All materials supplied will match the specifications outlined in your quotation. In cases where specified materials are unavailable, we reserve the right to substitute materials of equal or higher quality. Installed materials cannot be returned unless faulty.

We will carry out all services with reasonable care and skill in accordance with the Consumer Rights Act 2015. If you believe that work has not been completed to a satisfactory standard, you must notify us within a reasonable timeframe. We will assess the issue and, where appropriate, undertake corrective work. Refunds will only be considered where a repair or re-performance is not possible.

We accept liability for providing services with reasonable care and skill and for supplying materials that meet legal standards. We are not responsible for issues arising from pre-existing conditions that were not disclosed, or for damage caused by third parties. To the fullest extent permitted by law, we shall not be liable for indirect or consequential losses. Nothing in these terms excludes or limits your statutory rights.

We shall not be held responsible for delays caused by circumstances beyond our reasonable control, including but not limited to adverse weather conditions, supply chain disruptions, illness, labour shortages, or government restrictions. In such cases, we will inform you as soon as reasonably possible and make reasonable efforts to minimise disruption.

By using our website, you agree not to misuse it in any way, including engaging in unlawful activity, attempting unauthorised access, or copying content without permission. We reserve the right to restrict or terminate access to our website where these terms are breached.

All content on this website, including text, images, branding, and design, is the property of Warnerson Construction Ltd and may not be reproduced, distributed, or used without our prior written consent.

If you have a complaint regarding our services, you should contact us directly and provide full details of the issue. We will make reasonable efforts to resolve any dispute promptly and fairly. If a resolution cannot be reached, you may seek independent advice or refer the matter to an appropriate dispute resolution service.

These Terms of Service are governed by the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page and will take effect immediately upon publication.